Help Lines
This section lists a range of different helplines available across New Zealand, plus the odd helpline available locally in Auckland.
Nationwide
1737
Phone counsellors 24/7 by call or text.
Call free to 1737 | https://1737.org.nz/
Alcohol and Drug Helpline
0800 787 797 | Free txt 8681 | Youth Line: 0800 787 984
Maori Line: 0800 787 798 | Pasifika Line: 0800 787 799
https://alcoholdrughelp.org.nz
Burnett Foundation Aotearoa Information Line
In-person and online counselling service for people living with and/or affected by HIV/AIDS.
0800 802 437 | www.burnettfoundation.org.nz/get/get-counselling/
Depression Helpline
0800 111 757 |www.depression.org.nz
ENABLE Information
National disability Information and Referral Service
0800 17 1981 | info@enable.co.nz
Gambling Helpline
0800 654 655
Health and Disability Commissioner
0800 112 233
Healthline
0800 611 116
LifeLine
24-hour phone counselling and email-counselling services.
0800 LIFE LINE or 0800 543 345 | www.lifeline.org.nz/
Oranga Tamariki Helpline
0508 FAMILY | 0508 326 459
OutLine
Outline provides valuable telephone counselling and support services to NZ’s Rainbow communities. They understand the questions of their callers around sexual diversity and gender.
0800 OUTLINE / 0800 688 5463
Pregnancy Counselling Line
A 24/7 telephone counselling service for anyone with a pregnancy or abortion related issue.
Call 0800 773 462 | Text 021 289 8727 | www.pregnancycounselling.org.nz/
Samaritans
If you need someone to listen, call Samaritans. Samaritans, offer non-judgemental, confidential support to anyone in emotional distress and are available 24 hours a day.
0800 726 666 | www.samaritans.org.nz/
Tautoko Suicide Prevention Helpline
A helpline that those who may be considering suicide, or people affected by suicide, can call for help and support.
0508 TAUTOKO / 0508 828 865
Anxiety NZ Trust Helpline
24-Hour Anxiety Help-Line
0800 269 4389
Vagus Line
A helpline for Chinese people who experience mental-health difficulties. 0800 56 76
666
What’s Up?
What’s Up is a free, national phone counselling service for five to 18 year olds operating 7 days from 12am-12pm.
0800 WHATSUP or 0800 942 8787 | www.facebook.com/pages/0800-Whats-Up/176490055776217
Youthline
0800 37 66 33 | Free text: 234 | talk@youthline.co.nz | www.youthline.co.nz
Auckland
Warmline
A peer support helpline for people who use Auckland DHB mental-health services and need support outside of working hours. Run by people who know what it’s like. 8pm – midnight, 7 days a week.
0508 927 654 or 0508 WARMLINE
